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SalesEffectiveness

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Upcoming Public Seminars

Sales Effectiveness

 

Q: The key leading indicator of sales success?

A: The quality of your customer relationships

In today's tough sales environment, what the customer feels - the unique, positive emotions engendered by skilled and dedicated associates - spells the difference between loyalty and indifference. AchieveGlobal’s sales force training, backed by 40 years of R&D, prepares your sales team to build mutually valuable, long-term customer relationships. The core of sales effectiveness - what we call Owning the Customer Experience - involves a holistic approach that ensures all members of your organisation, starting with leadership, are held accountable for creating and maintaining the client relationship. Click below to watch a short video on Owning the Customer Experience

To optimise your sales effectiveness, our sales force training and other development programs arm your staff with the insights, skills and tools to elevate themselves from transactional seller to trusted business advisor.

Overview

Achieving Superior Sales Performanceprovides a systemic approach to building your sales organisation and increasing effectiveness at every level. AchieveGlobal approaches the organisation at four levels, each requiring different development needs. The levels are then divided into skill areas, each containing one or more training and consulting solutions.

The Sales Effectiveness System

The Sales Effectiveness System triangle

 

Define | Executives

Executives DEFINE Sales Strategy

Strategy Clarification

Strategy owners need to ensure that the sales strategy is clearly understood and consistently executed by everyone in the organisation. How do sales force automation, performance management, compensation, development, selection and other key processes and systems help support achievement of the strategy?

AchieveGlobal's consultants work with the executive level of your organisation to ensure that your sales solution effectively achieves lasting results - for your customers and for your organisation. Because your situation is unique, we tailor our approach, leveraging your strengths and addressing the critical issues.

The Sales Effectiveness System triangle

Training Solutions

Strategy Clarification

Click on Consulting Services to learn how our consultants can help you design and implement strategic learning solutions.

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Research and Insights

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Owning the Customer Experience
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Gen-I Telecom transformed into an effective selling organisation
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A Survey of Sales Effectiveness
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Beyond Selling: How Sales Organisations Create Exceptional Customer Experiences


Direct | Sales Directors

Sales Directors DIRECT Sales Process and Operations.

Sales Process Definition

Strategy owners need to look closely at the organisation's processes for creating and deepening relationships with customers and ensure that they are defined and communicated. They should also be in alignment with the kinds of relationships desired.

The Sales Effectiveness System triangle

Training Solutions

Sales Performance Process Mapping

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Research and Insights

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Conquering the Competition
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Owning the Customer Experience
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Contender or Pretender (Inside Sales)
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Sensational Sales Management – The Key to a Winning Sales Team


DEVELOP | Sales Managers

Sales Managers DEVELOP salespeople, territories, and business.

Sales managers are responsible for developing the individuals on their teams to make sure that they will be capable of achieving and maintaining the desired customer relationships. Managers need collaborative coaching skills and tools in order to properly assess and develop their people on an ongoing basis.

The Sales Effectiveness System triangle

Training Solutions

Professional Sales Coaching

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Research and Insights

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Infusion of Professional Selling Skills Stimulates Healthier Sales
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Owning the Customer Experience
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State Auto Group Coaches Its Way to a New Sales Culture
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Sensational Sales Management – The Key to a Winning Sales Team

DELIVER | Sales Representatives

Sales Representatives DELIVER Profitable Sales and Long-term Customer Relationships.

Salespeople need skills to help them deliver on promise of needs -- satisfaction selling - the skills which help build relationships from sales call to sales call and guide customers and prospects through the sales cycle. This requires understanding the clients' market strategy and business issues, their personal needs and their future directions, as well as account mapping, post-sales service and ongoing support.

The Sales Effectiveness System triangle

Training Solutions

Professional Skills for Inside Selling

Account Management

Sales Call Management

Advanced Selling Techniques

Market Management

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Research and Insights

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Living Your Vows in a Worldwide Economy
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Let's Make a Deal: 5 Lessons for Successful Sales Negotiation
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Conquering the Competition
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Owning the Customer Experience


Drawing on decades of research and consulting experience as a worldwide sales training company, AchieveGlobal has developed the industry standard in sales performance improvement — Achieving Superior Sales Performance™. The system features more than 20 programs that directly address both tactical and strategic selling skills needed at every level within your organisation to ensure lasting sales success.